Privacy Policy
Last updated: January 14, 2026
Contents
Introduction
Metacodebox ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us as a client or partner.
This policy applies to all visitors to our website, clients who engage our services, and partners who work with us. By using our website or services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you contact us, request a quote, or engage our services, we may collect personal information such as:
- Name and contact details (email, phone number, address)
- Company name and job title
- Business information relevant to your project
- Payment and billing information
Business & Project Information
During project discussions and execution, we may collect:
- Project requirements and specifications
- Business goals and objectives
- Technical documentation and materials
- Communication records and correspondence
Technical Data
When you visit our website, we automatically collect certain technical information:
- IP address and location data
- Browser type and version
- Device information (type, operating system)
- Pages visited and time spent on site
- Referring website addresses
Analytics Data
We use analytics tools to understand how visitors interact with our website, including page views, click patterns, and user behavior metrics.
How We Use Information
We use the information we collect for the following purposes:
- •Service Delivery: To respond to inquiries, provide quotes, deliver services, and manage retainer relationships
- •Communication: To communicate with you about projects, updates, and support requests
- •Improvement: To improve our website, services, and user experience based on feedback and analytics
- •Analytics: To analyze website usage patterns and conduct internal research
- •Legal Compliance: To comply with legal obligations, enforce agreements, and protect our rights
- •Security: To detect and prevent fraud, abuse, and security threats
Data Sharing & Disclosure
We do not sell your personal data. We may share your information only in the following circumstances:
Service Providers
We may share data with trusted service providers who assist us in operating our website, conducting business, or serving clients. These providers are contractually obligated to protect your information and use it only for specified purposes (e.g., hosting, analytics, payment processing).
Legal Requirements
We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of others.
Client Data & NDAs
For client projects, we operate under strict confidentiality agreements (NDAs) that override these general terms. Client project data is handled with the highest level of security and confidentiality as specified in our service agreements.
Data Security
We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure hosting infrastructure
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
For client project data, retention is governed by the terms of our service agreements. We typically retain client project information for the duration of the engagement and for a reasonable period thereafter for support and legal purposes.
When information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.
User Rights
Depending on your location, you may have the following rights regarding your personal information:
- •Access: Request access to the personal information we hold about you
- •Correction: Request correction of inaccurate or incomplete information
- •Deletion: Request deletion of your personal information, subject to legal and contractual obligations
- •Withdrawal: Withdraw consent for processing where consent is the legal basis
- •Portability: Request transfer of your data to another service provider (where applicable)
To exercise these rights, please contact us using the information provided in the Contact Information section below.
Third-Party Links
Our website may contain links to third-party websites, services, or resources. We are not responsible for the privacy practices or content of these external sites.
We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected by Metacodebox.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Company
METACODEBOX SOFTWARE DEVELOPMENT PRIVATE LIMITED